Privacy Policy
This Privacy Policy explains how Wildsino collects, uses and protects personal information when you create an account, place bets or use our site. We value your privacy and set out the categories of data we handle, the purposes for which we use it and the choices available to you. This page applies to users accessing our services from the United Kingdom.
Types of data we collect
We collect a range of information needed to provide our services safely and to comply with legal obligations. This includes personal data you give us directly, technical data from your device, and transactional records of your activity on the site.
Personal data
Personal data includes details you provide when registering or contacting us, such as your name, date of birth, address, email and phone number. It may also include identity documents and verification information where required to confirm your identity or age.
Technical data
Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers and location data where permitted. We also collect usage information, including pages visited, time spent on pages and interaction data to maintain and improve the service.
Transactional data
Transactional data relates to account activity and payments, including deposit and withdrawal records, bet history, game history, winnings and losses. We may retain records of communications with customer support and any decisions or actions taken on your account.
How we use your information
We use your data to operate your account, process deposits and withdrawals, provide customer support, prevent fraud and comply with legal and regulatory obligations. We also use aggregated or anonymised data for analysis and service improvement. We do not use personal data for marketing without your consent.
Data protection practices
We protect information using technical and organisational measures such as encryption, access controls and secure storage. Access to personal data is limited to authorised personnel and to third-party providers that process data on our behalf. We review our security practices regularly to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to enable site functionality, remember preferences and measure site performance. You can manage cookie settings through your browser. Some features may not work properly if you disable essential cookies.
User rights
You have rights to access, correct or request deletion of your personal data, as well as to object to or restrict certain processing where applicable. You may also request a copy of personal data we hold about you. Requests will be handled in line with applicable data protection law.
Access, correction and deletion
To exercise your rights, please contact our support team via the site. We may request information to verify your identity before fulfilling requests. In some cases we may need to retain certain data to comply with legal or regulatory requirements.
Information sharing and third parties
We may share data with payment processors, identity verification services, analytics providers and other third parties that support our operations. We require such providers to protect personal data and to process it only for permitted purposes. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified on the site and the revised policy will show the date of last update. Continued use of the service after updates constitutes acceptance of the revised policy.