Responsible Gambling Policy

At Wildsino we are committed to safer gambling and to keeping play under your control. We believe gambling should be an enjoyable pastime, so we provide clear information and practical tools to help you manage activity, spending and time spent on the site. If you ever feel you need a break or additional support, we encourage you to act early and use the options below.

Our player protection principles

We put player safety first by promoting controlled play, supporting informed choices and offering multiple routes to restrict play when needed. We encourage responsible behaviour, open communication with our support team and the use of third-party help services where appropriate.

Activity-control tools

Where available on your account, you can use a range of controls to limit activity. These tools are designed to let you take immediate steps to manage play without long delays.

• Deposit limits - set daily, weekly or monthly caps to control how much you add to your account.
• Loss limits - cap the amount you can lose over a chosen period to reduce financial risk.
• Session time limits and reminders - set a maximum session length or receive prompts to take a break.
• Account cool-off - a short temporary break from play for at least 24 hours.

Deposit and loss limits

You can set deposit limits to control how much you place into your account. Limits may be adjusted by you through account settings, but increases are typically subject to a waiting period for your protection. Loss limits work alongside deposit limits to reduce the chance of overspending.

Time limits and breaks

Short breaks and time limits help maintain balance. Use session reminders or temporary account breaks to step away when play feels prolonged. Regular breaks are a practical way to keep play in check and reassess your choices.

Self-exclusion

If you need a longer break, self-exclusion is available to block access to your account for a fixed period. Self-exclusion can be an effective step if gambling is causing harm. If you choose self-exclusion, support will be provided to close or restrict your account for the agreed duration.

Signs of problematic behaviour

Watch for early warning signs and act promptly. Common indicators include:

• Chasing losses or trying to win back money
• Increasing deposit amounts or frequency
• Neglecting work, family or other responsibilities
• Borrowing money or hiding gambling activity

Practical tips for maintaining control

Try these straightforward steps to keep gambling balanced:

• Set and stick to deposit and loss limits
• Decide on a time limit before you start and use session reminders
• Only gamble with money you can afford to lose
• Keep gambling as a form of entertainment, not income
• Talk to someone you trust if gambling is causing worry

Professional help and support organisations

If you or someone you care about needs help, contact recognised support organisations for confidential advice and practical assistance. In the UK these include BeGambleAware, GamCare and the GamStop self-exclusion scheme. You can also speak to your GP or local support services for further help.